MGMT 3700: Case Paper
Read the chapter (the focus of the paper should be from the chapter) along with the website you
have been given based on the first letter of your FIRST name below. Please note that the
website is just additional information to help you address your case issue.
First names that begin with:
A-C Chapter 19
D-I Chapter 18
J-K Chapter 17
L-O Chapter 16
P-Z Chapter 15
If you complete the wrong case, you will earn a grade of 0.
Chapter 15: Weyerhaeuser
Chapter 16: Diversity & Inclusion in Higher Education
Chapter 17: Americaspeaks
Chapter 18: UNAIDS
Chapter 19: Rio Tinto Iron Ore
After reading both the chapter and reviewing the website, complete the following:
Case Paper Structure and Content (please label your paper sections as follows with heading
I. Background on organization or entity (one paragraph)
II. Diversity & Inclusion Issues (two paragraphs)
III. A. Resolutions provided in case information or if none are given what do you think the
resolutions should be based on issues. (at least one paragraph)
B. Evaluation of resolutions (at least one paragraph)
IV. Your recommendation (one paragraph)
For your case, you may find that there are no “negative issues” brought forth. But, please
remember that issues can also be the topics that the organization/entity is addressing that
relates to diversity and inclusion. The resolution would be how they have fixed or
brought forth solutions for these topics or how would you fix these diversity and
inclusion topics if no solutions are provided. I have had a couple of good questions
regarding this and wanted to provide some clarification.
• Two sources must be cited in MLA or APA style.
• A paragraph is at least four sentences.
• Please utilize Times New Roman 12 or Calibri 11 and double space your paper.
• Utilize the rubric found on the course menu under “course rubrics”
Tips for writing a case analysis:
A case study analysis requires you to investigate a business problem, examine the alternative
solutions, and propose the most effective solution using supporting evidence.
Preparing the Case
Before you begin writing, follow these guidelines to help you prepare and understand the case
1. Read and Examine the Case Thoroughly
o Take notes, highlight relevant facts, underline key problems.
2. Focus Your Analysis
o Identify two to five key problems.
o Why do they exist?
o How do they impact the organization?
o Who is responsible for them?
3. Uncover Possible Solutions/Changes Needed
o Review course readings or find solutions that are presented in the case or website.
4. Select the Best Solution
o Consider strong supporting evidence, pros, and cons. Is this solution realistic?
Drafting the Case
Once you have gathered the necessary information, a draft of your analysis should include these
general sections, but these may differ depending on your assignment directions or your specific
o Set the scene: background information, relevant facts (company/organization
2. Diversity & Inclusion Issues
o Identify the key problems and issues in the case study.
o Demonstrate that you have researched the problems in this case study.
o State what is working and what is not working.
o State why these parts of the case study are or are not working well.
3. Proposed Solution/Changes
o Provide specific and realistic solution(s) or changes needed.
o State why it/they would work or may not work.
o Support possible solutions with solid evidence, such as:
▪ Concepts from class (text readings, discussions, lectures)
▪ Outside research
▪ Personal experience (anecdotes)
o Explain why this solution was chosen.
o What should be done and who should do it?
Finalizing the Case
After you have composed the first draft of your case study analysis, read through it to check for
any gaps or inconsistencies in content or structure:
• Have you provided solid evidence?
• Is any component from the analysis missing?
When you make the necessary revisions, proofread and edit your analysis before submitting the
Remember getting the problem (the one to solve or the one that has been solved) right is
The most important step in solving a problem is formulating it. The solution you seek depends
on how you word the problem, and different wordings may set you on different paths. So it is
very important to find a formulation that crystallizes the problem. Think of the classic puzzle of
the farmer, a chicken, a fox, and some grain that need to be transported across a river in one
small boat. In the beginning situation, all the creatures and objects are on one side of the river,
and the goal is to get them all on the other. The constraints are the size of the boat, the fox’s
tendency to eat chickens, the chicken’s tendency to eat grain, and the grain’s tendency to be eaten
by passing birds if left untended. The means are to transport the objects one by one and the ways
in which the objects can be combined or isolated. The solution would be to specify which ones to
carry in what order. This is not so different in form from many problems in business, where you
have a situation that may have some unfortunate consequences and you need to transform it to
some happier state, like greater efficiency or harmony or profit. You have only limited means
and must take into account all the constraints – so you are looking for opportunities.
If your problem is to transform a situation, you need to specify the current situation, the desired
final situation, the possible means of transforming the former to the latter, and the constraints
and obstacles that must be overcome.
Another typical kind of problem is a diagnosis, in which you determine how to fix something
that is broken or has gone wrong. You must first understand how the system operates and what
factors are essential to its success, whether you are concerned with an electric dynamo or a well-
functioning family. You then identify those elements that are not as they should be in the
particular problem case and present a plan for remedying the difficulties.
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