LAB Assignment #4 – Writing Business Emails
The purpose of this LAB Activity is to practice re-writing professional business emails AND using persuasive writing techniques.
Mr. Martin is an employee of Staples Business Depot who wishes to receive tuition reimbursement for university courses. He has written an email to Maria Johnson, who is the Human Resources Manager for his store, asking about the possibility of getting the tuition reimbursement. A copy of his email can be found below in the section called “Email to be Re-Written”
Your job is to re-write Mr. Martin’s email in a style that, in your opinion, will give him a better chance to receive a favourable response from the Human Resources Department. Remember to present as many facts as you can to support Mr. Martin’s case, in a logical sequence, and do not include any information that is not relevant to Mr. Martin’s goal. Think about the prewriting stage before writing either message…what is my purpose? How am I expecting the audience to react?
1. Use the MS Word “Lab 4 Email Template” provided and re-write Mr. Martin’s email.
2. The “To” line should include Maria Johnson’s email address.
3. The “Subject” line should succinctly describe the topic/purpose of the email
4. Your email should follow the Writing Pyramid for Persuasive Messaging and contain at least 2 paragraphs.
5. Your email should include an appropriate greeting and closing.
6. Your completed “Lab 4 Email Template” must be 1-page max, single spaced and use Times New Roman 12 pt font
7. Submit your completed “Lab 4 Email Template” to the Drop Box by the due date
Email To Be Re-Written
Subject: Why Can’t I Get My Tuition Reimbursed
Mark Hollett and I, along with other employees of staples business depot, have been eager to return to university but we can’t afford the costs of tuition and books. Many of us were forced to go to work before we could complete our university degrees. We know that the continuing education department of some universities provide good courses that we could take at night. Mark and I-and we think many other employees as well—would like to enroll in these courses. So, why doesn’t Staples Business Depot offer tuition reimbursement to its employees? We’ve heard about other companies such as Business Market that offer reimbursement for fees and books when employees complete approved courses with a C+ grade or higher. Mark and I have collected information, including newspaper clippings that we’re enclosing. Surveys show that tuition-reimbursement programs help improve employee morale and loyalty. They also result in higher productivity because employees develop improved skills.
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