Chapter 9: Group and Intergroup Relations Chapter 10: Understanding and Managing Work Teams Chapter 11: Communication Chapter 12: Leadership Requirements: Good Describe the communication process, explain the difference between one-way and two-way communication, and identify barriers to effective communication. Identify and discuss the major communications skills used by managers. Discuss communication media and describe the richness of each. Describe different forms of organizational communication. Describe the nature of the conflict, discuss the conflict escalation process, and describe how conflict can be de-escalated. Identify and discuss the five interpersonal conflict management strategies. Describe some of the best and worst conflict resolution behaviors and discuss how to create constructive conflict. Describe the difference between distributive and integrative negotiation and identify the three types of alternative dispute resolution. Describe the nature of leadership. Identify the early approaches to leadership. Discuss the emergence of situational theories and models of leadership including the LPC and path-goal theories. Describe Vroom’s decision tree approach to leadership. Identify and describe contemporary situational theories of leadership. Discuss leadership through the eyes of followers. Identify and describe alternatives to leadership. Describe the changing nature of leadership and emerging leadership issues. Read the assigned chapter(s) in the e-book.
Chapter 9
Chapter 10
Chapter 11
Chapter 12 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Review these PowerPoint slideshows:
Chapter 9
Chapter 10
Chapter 11
Chapter 12 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Describe the communication process, explain the difference between one-way and two-way communication, and identify barriers to effective communication.
Identify and discuss the major communications skills used by managers.
Discuss communication media and describe the richness of each.
Describe different forms of organizational communication. Describe the nature of the conflict, discuss the conflict escalation process, and describe how conflict can be de-escalated.
Identify and discuss the five interpersonal conflict management strategies.
Describe some of the best and worst conflict resolution behaviors and discuss how to create constructive conflict.
Describe the difference between distributive and integrative negotiation and identify the three types of alternative dispute resolution. Describe the nature of leadership.
Identify the early approaches to leadership.
Discuss the emergence of situational theories and models of leadership including the LPC and path-goal theories.
Describe Vroom’s decision tree approach to leadership. Identify and describe contemporary situational theories of leadership.
Discuss leadership through the eyes of followers.
Identify and describe alternatives to leadership.
Describe the changing nature of leadership and emerging leadership issues. Read the assigned chapter(s) in the e-book.
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Review these PowerPoint slideshows:
Chapter 9
Chapter 10
Chapter 11
Chapter 12
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