Operational Excellence

Section 1 
1.What were the first four locations hooked up to the Internet (ARPANET)?
2.What does the term packet mean?
3.Which came first, the Internet or the World Wide Web?
4.What was revolutionary about Web 2.0?
5.What was the so-called killer app for the Internet?
6.What does the term VoIP mean?
7.What is a LAN?
8.What is the difference between an intranet and an extranet?
9.What is Metcalfe’s ?
10. What is the difference between the Internet and the World Wide Web? Create at least three statements that identify the differences between the two.
11. Pretend you are planning a trip to three foreign countries in the next month. Consult your wireless carrier to determine if your mobile phone would work properly in those countries. What would the costs be? What alternatives do you have if it would not work?
 The above submission (Questions 1 -11) should be one page in length and adhere to APA formatting standards along with proper references.  
Section 2 
Review the Roles of Line Management and Social Network and Information Technology sections.  Note the various roles in the organization and note the similarities and differences within each role.  Also, note how innovation technology management shapes how we communicate amongst coworkers within an organization. 
The above submission (Section 2) should be two pages in length and adhere to APA formatting standards along with proper references.