Order Stakeholder Management practices
During Initiation, which of the following elements will be identified to determine the project goals?
a) Key deliverables
Answer: (a) Key deliverables. Even though the identification of stakeholders and potential vendors
happens as part of Initiation through the identify stakeholders process this will not determine the
project goals. Key deliverables are identified to support the project goals. Quality identification
happens during planning.
2. A car manufacturing company conceptualized a new car which would be more fuel efficient, better
ergonomically designed, and satisfies the latest safety compliance. This car was recently launched
and has now moved into full-fledged production. This is an example of:
a) Operation, as the company is into car manufacturing which is an ongoing process
b) Project, as this car was conceptualized, designed, and now launched
c) Project, as it has clear scope and requirements in terms of safety compliance, fuel efficiency etc.
d) Operation, as this activity didn’t create a unique product
Answer: (b) Project, as this car was conceptualized, designed, and now launched. This is a typical
scenario where project is intersecting with operation during product lifecycle, notice the word
launched. All the activities before launch of the vehicle are part of a project which is temporary
activity with a well-defined unique output. Once the car moves to production line, it becomes an
ongoing operation for the company. Refer to PMBOK® Guide – Sixth Edition Introduction pg. 16
3. When is cost highest in the project life cycle?
a) At initiation
b) During planning
c) Midway during the project
d) During closure
Answer: (c) Project cost peaks in the middle of the project as maximum resources are utilized during
this phase. Project cost is low at the beginning, peaks midway, and drops rapidly as project draws to
the end. Initiating, planning, and closing are not part of project life cycle and are process groups.
4. As a part of Stakeholder Management, all of the following are acceptable management practices to
be followed by a Project Manager EXCEPT:
a) Identify all the stakeholders and capture them in project team directory
b) Ensure stakeholders’ expectations are aligned and gain support for the project
c) Give preference to stakeholders over the customer in case of difference of interest
d) Communicate to the stakeholders all relevant information about the project
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