(
20
System Modelling
Assignment 1
Hadi Ali Mirza
(30356884)
Arshdeep Singh Brar (30357777)
Mohd Hassan Pasha (30360175)
)
Contents
Introduction 3
Subsystem 1 4
Subsystem 2 6
Subsystem 3 8
Combined Domain Class Diagram: 10
Subsystem Table: 10
Conclusion 10
Introduction
As described in case study the assignment is about documenting the functional requirements of Australia Post in UML. The Australian Postal Corporation, operating as Australia Post (or AusPost), is the government business enterprise that provides postal services in Australia. It was founded on 1 July 1975. The head office of Australia Post is located in Bourke Street, Melbourne, which also serves as a post office.
Responding to competitive pressures, Australia Post continued to broaden its product and service range in 2019, having invested in extensive technology-based infrastructure programmes. It operates in three core areas: letters and associated services; retail merchandise and agency services; and parcels and logistics.
Australia post’s primary stakeholder groups include our workforce, our customers, government and the broader community. Other important stakeholders include regulatory bodies, suppliers, industry organisations and peak bodies, environmental groups and the media.
This report is fundamentally structured with the three subsystems which incorporates the stakeholders their jobs, use cases and its depiction, use case diagram, class diagram and a Domain Model Class Diagram. Me and my two friends are employed as a System Analyst to record functional requirements of Australia Post in UML. There are three individuals in our group and there are three subsystems and each of the part in gathering will discuss in the diverse subsystem and in the last there will be one Domain Model Class Diagram which is made by the mix of the thoughts and systems of us all from the three subsystems.
The following themes will be talked about by the following group members in the following few pages:
1. Hadi Ali Mirza: Mail, parcel lockers and PO box services
2. Arshdeep Singh Brar: Document services and digital identification
3. Mohd Hassan Pasha: Recruitment and Graduate Program
Subsystem 1
Hadi Ali Mirza: Mail, parcel lockers and PO box services
Stakeholders: –
The given four stakeholders for the given subsystems are –
1) Customer: External operational
Role: Consumers.
2) Sorting staff at letter centre: Internal operational
Role: Sort mails, including holding and redirection.
3) Branch manager: Internal Executive
Role: Staff Recruitment quality control.
4) Customer Service: Internal operational
Role: Dealing Directly with Customers.
Stakeholders
Role
Type of stakeholders
Customer
Consumers
External operational
Sorting staff at letter centre
Sort mails, including holding and redirection.
Internal operational.
Branch manager
Staff recruitment quality control
Internal executive.
Customer service
Dealing directly with customers
Internal operational
USE CASE DIAGRAM DESCRIPTIONS
No
Actor
Use Case
Brief Use Case Description
1
Customer
Open a new PO Box
Enter street address, location of the post office centre, and many options related to opening PO box. The system then sends a notification the customer informing customers of the information requested and a PO number and how to access the box.
2
Customer
Requesting mail
Redirection service
Enter the old address and the new address.
3
Customer
Change PO box
Size/type
Enter the location of the post office and the PO box number and select a new PO box size. System will assign a new PO box number, how to access it and difference in payment.
4
Customer
Cancel PO box
Enter the location of the post office and the PO box number. System will deduct some payment and refund the rest (if there is any fund left after the deduction).
5
Customer
Book a parcel locker
Enter the location and size of lockers. System notifies customers how to access the locker. When a parcel has arrived, customers have 48 hours to collect the parcel.
6
System
Close PO Box
System closes PO Box because customer has not paid 10 days after the due date.
7
Manager
Approving to process
The manager assists to all the Australian post websites and can access all the customers’ details and staff details.
8
Supplier
Hold mail
In this process the personal mail are easy to start, private and home official mail for the office use, business mails which required the proof of identification, it can be updated and existing mail hold services with reference number with the extended service. And the mails can be hold up to 12 months and it can be returned whenever you ant after the 12 months.
9
Customer
Parcel locker free
Its easy to access your parcel locker whenever you want to take the parcel from the locker, but in this it has few conditions and requirements for receiving
10
Driver
Delivering the parcel at the required address
In this use case you will find the driver is delivering the required parcel to the particular customers. When the parcel is being delivered to the particular address or the provided post office nearby provided area.
Cancel PO Box (draw.io) https://app.diagrams.net/#G1_VQeZBVffHlJMsh7u5CbYor3XYa9p8nq
Use case Diagram:
Please refer to
Subsystem 1 Use case Diagram.drawio
Domain Class Diagram:
Please refer to
Subsystem 1 Domain Class Diagram.drawio
Subsystem 2
Arshdeep Singh Brar: Document services and digital identification
Stakeholders:
Stakeholder
Role
Type of Stakeholder
Customer
Consumers
External, Operational
Staff member
Submission of documents after checking the details of customer
Internal, Executive
Government
Approving and Distributing passport
External, Operational
NSW Roads and Maritime Services
Approving and Distributing License
External, Operational
Federal Police
Approving and Distributing Police check
External, Operational
Organizations which use Digital ID
Consumers
External, Operational
Brief use case description:
No.
Actor
Use case
Description
1
Customer
Search the correct form from appropriate authorities
Customer finds the appropriate form from authorities to fill their personal details
2
Customer
Book interview time for passport
He or She books an interview for passport
3
Staff
Lodge passport application
Enter the unique application number to be submitted and system checks that the application is valid. Staff can lodge the application if the form has been filled correctly and all documents have been
supplied. System generates a receipt that the application has been submitted.
4
Customer
Apply for Police check
Customer applies for police check
5
Customer
Book an appointment for interview
Customer books an appointment for interview of police clearance
6
Staff
Lodge police clearance application
Enter personal details (all names, contact number, email, address(es) in the last ten years, driving license no), purpose of
check, and 100 point identification (or digital Id). System sends payment information and confirmation that application has been received
7
Customer
Apply for children check
Customer applies for children check
8
Staff
Lodge working with children check application
Enter the unique application number to be submitted and system checks that the application is valid. Staff can lodge the application if the form has been filled correctly and all documents have been
supplied. System generates a receipt that the application has been submitted.
9
Customer
Apply for Digital ID
Select two of the following documents: Australian Passport, New Zealand Passport, International Passport with valid Australian Visa, Australian Driver License, Medicare Card, Proof of Age card, Tertiary
Student card, Keypass ID card. System captures the identification number, full name and date of birth. For Australian Drivers, the system captures issuing state, and for Medicare card, the reference no Customer Apply for Digital ID on the card.
10
Staff
Lodge Digital verification ID
Staff members lodge the file for Digital verification of the customer.
Use case Diagram:
Please refer to
Subsystem 2 Use case Diagram.drawio
Domain Class Diagram:
Please refer to
Subsystem 2 Domain Class Diagram.drawio
Subsystem 3
Mohd Hassan Pasha: Recruitment and Graduate Program
Recruitment Process Introduction:
The Australian post recruitment process method comprises evaluating a position’s criteria, drawing candidates to the role, reviewing and interviewing applications, employing and introducing the new person into the organisation. A method of identifying and recruiting qualified career applicants.
Stakeholders:
Students: External Operational
Role: Potential Employees
General Public: External Operational
Role: Potential Employees
HR recruitment staff: Internal Operational
Role: Recruiting suitable staff for Australian post
Post office owners: internal operational (or executive-often owners are also manager)
Role: Ensuring smooth operation of branches – including recruitment may need to liase with Australian post HR to recruit staff
S.No
Use case
Description
1
Searching for Job
Applicant search job of his/her field in the Australian post.
2
Job Criteria check
Applicant check about the job requirements.
3
Application sent for job
Applicant sends the application for the searched job. And applications received by the recruiter
4
Checking for eligibility
Recruiter check for the applicant’s eligibility for the pertaining job.
5
Make a call for detail information
Recruiter call to the applicant and ask few questions for instance team culture
6
interview
Successful candidate’s interview takes by the team manager.
7
Feedback
Candidates’ feedback gives to the recruiter by team manager.
8
Induction
Detail information about the company like history, future goal etc gives to the applicant by the corporate manager.
There are four steps in the recruitment and graduate program of Australian post.
Use case model Description
Use case Diagram:
Please refer to
Subsystem 3 Use case Diagram.drawio
Domain Class Diagram:
Please refer to
Subsystem 3 Domain Class Diagram.drawio
Combined Domain Class Diagram:
Please refer to
Consiladated Domain Diagram.drawio
Subsystem Table:
Name of the team member
Chosen Subsystem
Components of class diagram
Hadi Ali Mirza
(30356884)
Mail, parcel lockers and PO box services
· Customer
· Parcel locker
· PO box
· Private customer
· Proof
Arshdeep Singh Brar
(30357777)
Document services and digital identification
· Customer
· Staff
· Application
· ID
· Appointment
Mohd Hassan Pasha
(30360175)
Recruitment and Graduate Program
· Student
· Staff
· Applicant
· Corporate manager
Conclusion
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