Questions on Managing Conflict

Questions on Managing Conflict

1. Select the statement that best describes the interests of the parties involved in the conflict.
o Diana wants a place for children to play; Tony wants more access to parking in the neighborhood.
o Tony and Diana both want the playground to be removed.
o Diana wants more access to parking in the neighborhood; Tony wants more space for children to play.
o Tony and Diana both want a new parking lot in the neighborhood.
2. Diana has children that need a place to play, whereas Tony and his community need convenient parking. This is an example of a(n) __________ conflict.
o interest-based
o relationship-based
o values-based
o data-based
3. Given the opposing perspectives in the community, the conflict may continue to develop and become increasingly intense. Select the statement that describes the misunderstanding stage of conflict.
o The parties are communicating about the conflict, but their differing views cause increased resentment.
o The parties actively try to harm one another.
o Something happens to make the parties aware that their needs are in conflict.
o The parties develop very negative views of one another and no longer have the ability to communicate effectively.
4. Select the true statement regarding the escalation of Tony and Diana’s conflict.
o The conflict has escalated to the tension stage because Tony and Diana are actively trying to harm one another.

 

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Published June 17, 2021By Categorized as Assignment Questions

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