BSBMGT520 – Plan and Manage the Flexible workforce
Task 1 – Flexible workplace – Case and workforce plan
PART A
Read task 1 assessment case study,
Provide:
· Research telecommute and provide a business case for implementation of the flexible work arrangement
· Cover Page (of your , Company or Organisation)
· This Template is for your Case Report and Flexible Workforce Arrangement Plan
Telecommute Proposal/ Flexible work arrangement
To:
From:
Re: Telecommute Proposal/ Flexible work arrangement
Date:
Dear
The Telecommute Benefits for employee
The Telecommute Benefits for employer
Communication
Information Sharing
Job tasks and reporting
Meetings
Schedules
Equipment
Kind Regards
————————–
Table of contents
Executive summary……………………………………………………………………….. 3
Benefits…………………………………………………………………………………………
Risks…………………………………………………………………………………………….
Costing options……………………………………………………………………………..
Measure of success………………………………………………………………………..
Reporting……………………………………………………………………………………..
Recommendations………………………………………………………………………….
References…………………………………………………………………………………….
In this task, you need to implement flexible workplace arrangement of telecommuting for an employee. Research telecommuting and make business case for it.
BUSINESS CASE
________________________________________
Executive summary
Purpose
Background
Scope
Process
Action plan
· Example: Creation and implementation of flexible workplace policy < Human Resources will develop and implement a new Workplace Flexibility Policy and a Return to Work Guide for Working Parents >
____________________________________________________________________________
BENEFITS
Benefits for employee:
Benefits for employer:
______________________________________________________________________
Risks:
minimum 4 risks
Example:
Risk:
Mitigation strategy:
______________________________________________________________________
Costing Option
______________________________________________________________________
Measure of success
______________________________________________________________________
Reporting
< A commitment to regularly review written agreement of the flexible working arrangements in place>
______________________________________________________________________
Recommendations
Outline why you recommend telecommuting. You can support your answer by giving examples of other businesses that have successful flexible working arrangements in place.
______________________________________________________________________
References:
WORKFORCE PLAN
Workforce plan: it is the systematic identification, analysis and planning of the organisational needs in terms of people.
INTRODUCTION
You can complete this template at the beginning of the initial workforce planning process. It is a simple project plan providing all relevant people with an overview of the project.
Headings
Key points
Name of project
Owner
Responsibility
Objective
Target audience
Scope
Review timeframe and responsibility
Stakeholder engagement plan
This template is a table containing the main components of a stakeholder engagement plan.
Stakeholders
Risk
Engagement
Responsibility
Timing
Approach
Who is the potential stakeholder?
What are the risks of not engaging them?
What level of engagement is appropriate? (e.g. awareness, involvement, commitment)
Who is responsible for engaging them?
How often should you engage them? When?
How will the stakeholder be engaged?
Workforce segmentation document
You can use this template to help you define the workforce divisions within your organisation and outline the job capability requirements for each segment.
Job family
Job function
Job capability requirements
Outputs to be delivered
Essential skills, capabilities and characteristics
Role based or location based or
Roles?
Similar type of work based
Demand analysis (current and future)
Assume how much workforce is required currently and how much will be required in future. (Assume any numbers)
Based on the demand, what do you think will be profitable: recruiting full time employees or flexible workforce?
Some questions to consider while performing demand analysis:
1. What outcomes does your organisation need to deliver now and over the next one, two, three and four-plus years?
2. How will your funding change over the next one, two, three and four-plus years?
3. What does your organisation need from its workforce, in terms of numbers, skills, and capabilities, to deliver its outcomes now and over the next one, two, three and four-plus years?
4. Where and when does your workforce need to be located to deliver these outcomes?
Internal supply analysis
Workforce Profile:
Assume how many total members you have in your organisation
Out of those how many are in managerial positions and how many you think are long term.
How many are team leaders? And, how may are leaving and by when?
How many remaining employees? Out of these how many are long term and how many are eligible for promotions to replace the leaving team leaders?
Employee survey
You can use this template to survey employee opinion, experience and intentions to complement your quantitative information.
Employee survey can give more clarifications on the skills and capabilities of the internal employees to give them a fair chance for promotion if needed or for managing the changes occurring in workplace due to flexible work arrangements.
Employee survey Response
Where did you work before this agency?
What attracted you to the job?
What would make you leave?
External supply (current and future)
You can use this template to examine your workforce’s current and future external supply. Knowing the market availability of skills and capabilities that you require will be useful when you are assessing the options for closing your workforce gaps.
If you have any requirement to hire new employees, what skills are deficient in your organisation? What is the timeframe in which you will hire people with the required skills? Are there any factors stopping you or you need to consider while hiring new employees?
Skills and capabilities in demand (in
order of criticality)
Availability of supply
Supply obstacles
Employees
Current
Yr 1
Yr 2
Yr 3
Yr 4
red
r
r
yellow
green
green= skill is in high supply yellow = skill is in moderate supply = skill is low supply
Workforce gap (current and future)
Gap analysis is the process of determining what we have and what we need.
Assess current state and identify problems that are holding you back from reaching the goal.
E.g.: what roles and competencies are needed in the workforce?
Future State
Current Situation
Next Actions/Proposals
Risk and options analysis
Risk can come from two main sources:
Inside the organisation: e.g. the business strategy, inefficient processes, resources, culture, capabilities, competency, structure, leadership, finance, technological, demographic, health and well- being, diversity and inclusion, innovation.
Outside the organisation: e.g. political, economic, technological, sociological, demographic, labour market, industry trends, customers, competitors, supply chain, legislation, regulation, innovation, pandemic events.
Gaps to be addressed
Risk rating
Mitigation strategy/initiative options
Potential limitations
Success likelihood
Expected
benefit
= extreme = high = moderate = low
Action plan
You can use this template to outline your chosen strategies and initiatives (in order of priority) and the responsibilities, key performance indicators, timeline, milestones and resources requirements. You should involve line managers and HR managers in this process to ensure you develop a tangible and realistic action plan. If there are links between existing strategies and initiatives and the strategies and initiatives you identify in your action plan, you should make those responsible for implementing them aware of this, and ensure they have the tools needed to coordinate them.
Strategies and initiatives
Priority
Responsibility
Timeline
Milestones and deliverables
Budget and resource requirements
E.g.
Develop policies and procedures for flexible workforce
E.g. high
E.g. Human Resources Manager
E.g.
1 month
E.g. Policy and procedures document
E.g. 2 x Human Resources Directorate staff
= high = medium = low
Approval:
Approval will be taken from the senior management.
Reference:
PART B
Create an Employee Self-Assessment
The purpose of an Employee Self-Assessment is to assist employees and supervisors in preparing for performance evaluations. … Your self-assessment can help you to reflect on your performance over the past year and to document your accomplishments and their impact on your department.
To:
From:
Re: Request for Transition to part-time work
Date:
Dear
Kind Regards
————————–
Employee Self – ASSESSMENT REPORT
Questions
4- Strongly agree
3- Disagree
2-Agree
1- Strongly disagree
Outline Questions Asked by the Supervisor to the Employee
Recording Form
(From the discussion)
Response by: To Management:
PART C
Discuss a range of approaches and solutions to deal with the request. Provided as a report
Request
To:
From:
Re: Proposal for Flexible Work Arrangement (four-day week work arrangement)
Date:
Dear
Kind Regards
——————–
REPORT
Research different approaches and solutions
(Discuss a range of approaches and solutions to deal with the request)
PART D
To:
From:
Re:
Date:
Dear
Kind Regards
——————–
Response to the employee’s request
To:
From:
Re:
Date:
Dear
Kind Regards
——————–
OBERSERVATION CHECKLIST
Questions
NEVER
SLIGHTLY
MODERATE
ALWAYS
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