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Please answer these 3 questions:
Question 1: Discuss one factor you need to take into consideration when communicating across cultures.
Question 2: Discuss one of the shortcomings in this message granting a claim for a scanner received in damaged condition. The box was damaged when it arrived in Ms. Nelson’s office, but she has no proof that Mr. Hicks’s company is at fault. Would a direct or indirect approach be more appropriate?
Dear Mr. Hicks:
The Rigo Scanner Model 391 was in damaged condition when I received it on November 2. I doubt that the damage was the result of anything that happened here because our shipping employees treat each package with care. I can only assume that you sent the damaged package from your office.
I’m guessing you stand behind your product and will replace it. I will return the damaged unit.
This has caused me a great deal of inconvenience, so I am sure you will do what you can to make things right and assure me that problems like this rarely occur in your shipping department.
Molly Nelson
Question 3: give an answer to this comment “A huge factor that needs to be taken into consideration when communicating across cultures is how to properly communicate. When trying to talk to someone from a different can be hard. The reasoning for this is because of the different language barriers. Some sentence structures to people in a different country don’t mean the same thing as they do in our country. So a few things to take into consideration is knowing that some things may not make sense and overall just make the sentence structure clear. “
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