Chapter 5 Opening Case – Decisi
Possible Technology Solutions: Technological Requirement 1: Database to track Medicaid patients’ ER visits Technological Requirement 2: Manage emergency care and nonemergency care treatments Technological Requirement 3: Database meets federal health privacy laws Technological Requirement 4: Facilitate collaboration between hospital, attending physican, staff, and patient Technological Requirement 5: Patient ER reports Technological Requirement 6: Database storage Technological Requirement 7: Manage hospital after-care for patients Overall benefits of this technology to the company
Big data and knowledge management Yes Yes Yes Ability to integrate information from multiple sources to drive decision making related to patient care: appointments, pain management, reducing prescription of narcotics, pain management, reducing ER visits, reducing Medicaid costs, and so on.
Wireless, mobile computing, and mobile commerce Yes Yes Yes Yes Yes Ability to track patient ER visits from any location using wireless communication that complies with federal privacy laws. Hospitals and physicians and staff are able to use their mobile technology to collaborate using wireless technology.
Social computing
Cloud computing Yes Yes Yes Yes Yes Yes Yes Cloud computing uses the internet. The medical staff can remotely access a network, a computer, and software without being in the same physical location as the equipment. The medical staff does not require additional computer hardware or employees to manage the technology. Cloud technology increases collaboration internally and externally. Hospitals can easily share information with attending physicians without being in the same location. Cloud computing also provides access to technology at a lower cost.
analytics and business intelligence solutions Yes Yes Yes Yes Abilty to manage, analyze, and visualize data on patient care, Medicaid KPIs, and other data from multiple data sources using reports, charts, and dashboards.
Intelligent Systems Yes Yes Yes Yes Yes Yes Ability to track patient care, ability to automate the creation of reports, ability to set up alerts and reminders, ability to analyze patient behavior, and ability to make healthcare recommendations.
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