Management

Impact Report
2019

Table of Contents
VISION AND VALUES 3

Letter from the Founders

About Sunrun

Organizational Profile

About the Report

Our Impact in Numbers

Financial Sustainability

ENVIRONMENTAL IMPACT 11

Reducing GHG Emissions

Positive Carbon Returns

Preserving Clean Air and Water

Vehicle Fleet

Facilities

Vendor Sustainability

Responsible Mineral Sourcing

Recycling

SOCIETAL IMPACT 16

The Workplace

People and Communities

Recognition

Benefits and Wellness

Employee Development

The Customer Community

Customer Experience

Solar Permitting

Customer Huddle System

Our Global Society

Advancements in Thought Leadership

Advancements in Connected
Energy Networks

Advancements in Policy

GOVERNANCE 32

APPENDIX 34

2

2019 IMPACT REPORT

We founded Sunrun in 2007 with the vision to

create a planet run by the sun. What began as

graduate students building a company during

the Great Recession has grown to thousands of

employees and more than 285,000 customers

across the country.

Recent events have changed the way the

entire world is working, living, and thinking.

Resiliency and energy are more important now

than ever as we face wildfires, hurricanes, and

other natural disasters, alongside the risk from

pandemics like COVID-19. Yet these challenges

present opportunities that will make Sunrun

more durable. We are focused on employee

and customer health and safety, the health of

the company, and continuing to deliver value

to our customers. We’re quickly making the

process of installing solar almost completely

contact-free. We have already moved our sales

consultations from in-person to virtual, invested

in technology to streamline our installation

processes, including online permitting and

interconnection in many locations, and deployed

drone technology to complete rooftop surveys.

A Letter from
Our Founders

3

2019 IMPACT REPORT

In California, households are using as much as 20%

more electricity than normal. Home solar and batteries

not only give people peace of mind financially but, as

homes become sanctuaries, it allows them to safeguard

their families against the increasingly unreliable

electricity grid when they need power most.

Sunrun is committed to serving all stakeholders: our

employees, our customers, our financial partners,

and the communities in which we operate. To

ensure alignment with our mission, we created a

formal committee of senior management to oversee

Environmental, Social and Governance (ESG) matters

at the company, while also establishing board level

oversight of ESG performance by our Nominating &

Corporate Governance Committee. These steps build

on many actions we have taken over the years to be a

company that embraces all aspects of sustainability.

We are already deeply carbon negative, and seek

to help our customers and partners become carbon

negative as well. Our solar systems have prevented

greenhouse gas (GHG) emissions totaling 5.2 million

metric tons of carbon dioxide equivalent (CO
2
e). Our

goal is to replace fossil fuel plants one at a time, and

the choices we’re making as a company are getting us

a little closer to this goal every year.

We are also a financially sustainable company. In

2019, we grew our customer base by 22% while

generating $102 million in cash, after adjusting for

certain activities. This strong financial foundation and

attractive ongoing margins supports continued growth

and innovation.

We will continue delivering our critical home solar and

battery service to customers safely. In the decade

ahead, we look forward to continuing to provide clean,

resilient energy to people across the nation.

Lynn Jurich

Co-founder

Chief Executive Officer

Edward Fenster

Co-founder

Executive Chairman

Resiliency and energy
are more important now
than ever as we face
wildfires, hurricanes, and
other natural disasters,
alongside the risk from
pandemics like COVID-19.
Yet these challenges
present opportunities
that will make Sunrun
more durable.

4

2019 IMPACT REPORT | VISION AND VALUES

About Sunrun
Sunrun Inc. (Nasdaq:RUN) is the nation’s

leading home solar, battery storage, and

energy services company. Founded in 2007,

Sunrun pioneered home solar service plans to

make local clean energy more accessible to

everyone for little to no upfront cost. Sunrun’s

innovative home battery solution, Brightbox,

brings families affordable, resilient, and reliable

energy. The company can also manage and

share stored solar energy from the batteries

to provide benefits to households, utilities,

and the electric grid while reducing our

reliance on polluting energy sources. For more

information, please visit www.sunrun.com.

Vision and Values

5

2019 IMPACT REPORT

Organizational Profile
Sunrun pioneered the “solar-as -a -service” model 13 years ago. Since then, we have been
delivering on a vision to create a planet run by the sun and provide Americans with affordable,
reliable and clean energy.

*As of 12/31/2019

OUR EMPLOYEES

Sunrun employs more than 4,800* people throughout the United

States and collaborates with many partner organizations to

enable access to clean energy and achieve important diversity

milestones, such as hiring women, veterans, and people of color.

Some of the organizations Sunrun works with include GRID

Alternatives, Solar Ready Vets, WISE (Women in Solar Energy),

Blacks in Green, and CET (Center for Employment Training).

OUR CUSTOMERS

As of 2019, Sunrun provides solar service from coast to coast,

in 22 states plus Puerto Rico and the District of Columbia.

We proudly serve more than 285,000 customers across the

country and are growing quickly.

OUR IMPACT

Sunrun has generated more than 7 billion kilowatt hours of clean

energy since 2007 and prevented 5.2 million tons of CO
2

from entering the atmosphere. This is the equivalent of

preventing carbon dioxide emissions from more than 5 billion

pounds of coal or 586 million gallons of gasoline.

6

2019 IMPACT REPORT | VISION AND VALUES

“A F FO R DA B L E , C L E A N E N E R GY ”
Sunrun has deployed 1,987 MW of solar energy
systems. We pioneered the “solar-as-
a-service” business model to ensure that
clean, affordable and reliable power is
available to all.

“D E C E N T W O R K & E C O N O M I C G R O W T H ”
Sunrun has seen sustained, inclusive and sustainable
economic growth over the last 13 years. We employ
thousands of people across the country,
offering competitive benefits and salaries
as well as paid time off and a respectful and
impassioned work culture.

“INDUSTRY, INNOVATION, & INFRASTRUCTURE”
Home solar and batteries create a cleaner,
more reliable and more resilient energy
infrastructure. With little to zero money
down, regular people across the nation can
afford to take control of their own energy.

“RESPONSIBLE CONSUMPTION & PRODUCTION”
Sunrun engages in the most responsible
end-of-life recycling programs in the industry,
and has vendors commit to a Vendor Code
of Conduct before working with the team.

“PA R T N E R S H I P S FO R T H E G OA L S ”
Sunrun works hand-in-hand with nonprofits,
utilities, advocacy groups, legislators,
regulatory agencies, and other industry
players to ensure we are working together
to build a planet run by the sun.

“C L I M AT E ACT I O N ”
By leading the home solar and battery
industry, Sunrun is working to replace
fossil fuel plants one at a time.

“GENDER EQUALITY”
In 2018, Sunrun became the first national solar
company to achieve gender pay parity. We
have also committed to the White House
Equal Pay Pledge and the California Equal
Pay Pledge. We offer equal paid parental
leave for men and women.

“S U STA I N A B L E C I T I E S A N D C O M M U N I T I E S ”
As our infrastructure ages, outages are becoming more
frequent and lasting longer. Sunrun is contributing to a
better energy future by publishing thought leadership
and engaging in pilot programs to test
distributed power networks that will make
neighborhood power safer, more resilient
and more reliable.

“R E D U C E D I N E Q UA L I T I E S ”
Sunrun’s leadership in California’s Solar on Multifamily
Affordable Housing (SOMAH) legislation and
program implementation, as well as Illinois’
Solar for All program, shows our commitment
to making solar affordable and reliable for all.

“G O O D H E A LT H A N D W E L L B E I N G ”
For customers, Sunrun’s commitment to energy services
is to meet the end goal of replacing fossil fuel plants one
at a time. In particular, we are focusing on disadvantaged
communities where residents’ health is
negatively impacted by nearby fossil fuel
plants. For employees, Sunrun offers
best-in-class benefits and wellness services.

About the Report
This is our third annual Impact Report. We are pleased to show improvement from the last two years and will

continue to evaluate the impacts of our business on the world around us. We see this report as a holistic resource for

ourselves, our shareholders, our partners, legislators, and our customers to measure our success as a sustainable

business. We are proud that our business contributes to the United Nations’ Sustainable Development Goals

(UN SDGs). This set of 17 goals is designed to eradicate poverty, eliminate inequalities, and spur the creation of a

sustainable and resilient global society. Our core values at Sunrun align with this vision for the future.

7

2019 IMPACT REPORT | VISION AND VALUES

8

Our Impact in Numbers: Environment

7.4 BILLION
Kilowatt hours of clean

energy produced
since 2007

1,987
Megawatts of solar

deployed since 2007,
making Sunrun one of

the largest solar
companies in the world

5.2 MILLION
Metric tons of carbon
offsetted by Sunrun

since 2007

That is the equivalent
to negating:

13 BILLION
Miles driven by an average

passenger vehicle

586 MILLION
Gallons of gasoline

from an average
passenger vehicle

882 THOUSAND
Homes’ electricity

use for a year

2
How often, in minutes,

a new Sunrun system is
installed on average per

work week

2.1 BILLION
Kilowatt hours of clean

energy produced in 2019

8

2019 IMPACT REPORT | VISION AND VALUES

Our Impact in Numbers: Customers

285 THOUSAND
Sunrun customers

across the U.S.

48
The length, in hours, of

a recent sale to install in
Las Vegas. We are cutting

down on lead times to
improve customer experience

$300 MILLION+
Savings to our customers

10-40%
Typical bill savings for a

Sunrun customer

15% +
Percentage of new

customers in our direct
business choosing to

add a Brightbox to
their solar installation. In
California, approximately

35% of all new direct
customers are choosing to

add a Brightbox battery.

Our Impact in Numbers: Community

3,564
Number of installations

completed through
GRID Alternatives

in partnership with
Sunrun, which translates

to 14,155 kilowatts of
solar installed

$92.7 MILLION
Savings for low income
families through these

installations

185 THOUSAND
Tons of CO

2
prevented

through this partnership

185 THOUSAND
Volunteer hours for

participants on GRID
Alternatives projects

in partnership
with Sunrun

9

2019 IMPACT REPORT | VISION AND VALUES

Financial
Sustainability
Sunrun has delivered robust growth over its 13-year

history and aims to generate strong returns to our

financial partners while building a solid financial

foundation that allows the company to make a

meaningful impact for decades to come. Financial

sustainability is core to the company’s philosophy.

Our operating and financial performance highlights

our discipline and commitment to sustainability. In

2019, we grew our number of customers by 22% while

maintaining strong unit economics that allowed us

to generate $102 million in cash, without relying on

common equity issuances or raising additional

recourse debt. We believe that strong net unit margins

provide Sunrun a foundation to be able to continue to

grow, innovate, and serve all stakeholders, including

our stockholders and financial partners.

We have $5 billion of gross solar system assets on

our balance sheet and have largely funded our growth

with non-recourse project debt and tax equity. Sunrun

ended 2019 with $3.7 billion in Gross Earning Assets

and $1.5 billion in Net Earning Assets. The company

ended 2019 with $363 million in total cash and $239

million in recourse debt. Sunrun has $2 billion in

non-recourse debt, which is solely secured by the

solar energy systems. In 2019, we added as many

customers as our two largest competitors combined.

2019 FINANCIAL &
OPERATION HIGHLIGHTS:

• Total revenue of $859 million, an increase
of 13% compared to 2018

• Customer Agreements revenue of $345
million, an increase of 27% compared to 2018

• 285,000 customers at year-end, 22%
growth compared to the prior year

• Generated $102 million of cash

• $353 million of Net Present Value created

FIGURE 1: Growing Customer Base

FIGURE 2: Strong Customer Values

FIGURE 3: Continued Cost Improvements

FIGURE 4: Improving Customer Net Margins

FIGURE 5: Growing Cash Flow & Long Term Value

Total Net Earning Assets (in millions)

Renewal Net Earning Assets

Contracted Net Earning Assets

Consolidated Cash Balance,
unrestricted and restricted

(in millions)

Please see our periodic reports filed with the SEC and our
quarterly earnings presentations available on our website at
investors.sunrun.com for information about metrics and important
notes regarding our financial statements.

10

2019 IMPACT REPORT | VISION AND VALUES

http://investors.sunrun.com/corporate-governance/highlights

http://investors.sunrun.com/corporate-governance/highlights

Sunrun’s
Environmental Impact

At Sunrun, we offer clean, reliable, affordable solar

energy and battery storage solutions to accelerate

the transition away from polluting fossil fuels.

We recognize that inaction on climate change

threatens global security and stability, and bringing

solutions to bear on the issue remains the driving

force behind our mission to create a planet run by

the sun. Sunrun is committed to comprehensive

environmental stewardship as demonstrated

through the following avenues:

Supplier Responsibility Sunrun vendors are
subject to screening on environmental and social

criteria. Please refer to our Vendor Code of Conduct

for more information on the policy and our “Vendor

Sustainability” section below for 2019 updates.

Resource Efficiency and Pollution Prevention
Sunrun is reducing or eliminating hazardous

waste release, reducing waste generation, limiting

greenhouse gas emissions, and engaging in product

end-of-life stewardship.

Performance Evaluation and Reporting
We monitor performance and report in accordance

with prevailing sustainability reporting frameworks,

such as the Sustainability Accounting Standards

Board (SASB) and Global Reporting Initiative

(GRI). Our annual reporting informs interested

stakeholders on environmental performance, and

helps identify priority areas for improvement.

Employee Awareness Employees are provided
with opportunities to develop environmental

knowledge and skills, empowering them to lessen

their personal carbon footprint.

11

2019 IMPACT REPORT

http://investors.sunrun.com

Sunrun’s Climate Change Strategy

Sunrun exists to accelerate the transition to a low-carbon, climate-resilient economy. However, we must appreciate

that climate risks, which could disrupt or compromise our operations, are real today and will persist. Only through

tireless efforts to deploy our products and services and to adhere to our evolving environmental and social policies

can we insulate ourselves, our partners, and our communities from the consequences of unchecked climate change.

Reducing GHG Emissions

Sunrun’s solar energy systems offset GHG emissions every moment that they deliver clean energy to our customers.

During 2019, we deployed 413 megawatts of solar to 53,900 customers. These systems could generate nearly 16

billion kilowatt-hours of clean energy during the next 30 years, enough to prevent the emission of nearly 11 million

metric tons of CO
2
e. This quantity is more than 33 times greater than the quantity of CO

2
e emitted to deploy these

systems, which means that Sunrun negates significantly more emissions than we produce.

Sunrun’s GHG emissions estimates draw on the guidance provided in the GHG Protocol Corporate Standard.1 Our

emissions inventory includes direct (scope 1), indirect (scope 2), and other indirect (scope 3) emissions, covering

emissions attributable to Sunrun’s company-owned and -operated vehicle fleet, occupied offices and warehouse

space, equipment-lifecycle considerations, and the supporting activities of our partners. We prepared our first

emissions inventory in 2017 and replicated the same methodology in subsequent years so results can be compared

readily. Please refer to the Appendix for more details about on our calculations and underlying assumptions.

Emission
Types
SCOPE 1 EMISSIONS
Vehicle fleet and on-site natural

gas consumption for Sunrun and

our partners

SCOPE 2 EMISSIONS
Leased offices and warehouses

of Sunrun and our partners

SCOPE 3 EMISSIONS
Module manufacturing, balance-

of-system (BOS) components,

and material transportation

12

2019 IMPACT REPORT | ENVIRONMENTAL IMPACT

FIGURE 7

Emissions Intensity Energy Intensity*

Positive Carbon Returns

Once Sunrun’s solar energy systems begin operating, positive carbon returns accrue rapidly. Our deployed solar

energy systems prevent more GHG emissions than they emit over their product lifecycle, resulting in a net-positive

carbon balance. After operating for just 10 months, a Sunrun solar energy system will prevent the emission of as

much GHGs as were emitted to create and install the system. Because Sunrun’s systems are expected to produce

clean energy for 30 years or longer, our systems prevent the release of harmful GHGs for 97% of their lifetime.

FIGURE 6

Greenhouse Gas Emissions and Carbon Intensity

TYPE OF EMISSIONS
(Thousand MT CO

2
e)

2016 2017 2018 2019

Direct Emissions (Scope 1) +
Electricity Indirect Emissions (Scope 2)

37 57 35 39

Other Indirect Emissions (Scope 3) 198 227 257 290

Total Emissions from Operations 235 284 291 329

Emissions Intensity
(Thousand MT CO

2
e per MW deployed)

0.83 0.88 0.78 0.80

Emissions Intensity
(Thousand MT CO

2
e per $M revenue)

0.49 0.53 0.38 0.38

Sunrun’s cumulative deployed

systems of 1,987 megawatts are
estimated to offset more than

52 million metric tons of CO
2
e

emissions over 30 years.

For each metric ton of CO
2
e that Sunrun

emitted in 2019, the solar energy systems

that Sunrun deployed in 2019 are

expected to prevent more than

33 metric tons of CO
2
e emissions

over 30 years.

For each metric ton of CO
2
e

emitted by Sunrun in 2019, our

entire fleet of solar energy systems

has already prevented more than

16 metric tons of CO
2
e emissions

from entering the atmosphere.

Emissions Intensity (MTCO
2
e/MW Deployed)

*For Sunrun operated facilitiesEmissions Intensity (MTCO
2
e/$M Revenue)

Energy Intensity (kWh/$M Revenue)

FIGURE 8

2019 IMPACT REPORT | ENVIRONMENTAL IMPACT

13

Preserving Clean Air and Water

Solar energy prevents emissions of nitrogen oxides, sulfur oxides, methane, and ozone that result from the

combustion of fossil fuels. The electricity produced by systems that Sunrun deployed in 2019 will meaningfully

reduce these harmful pollutants by lowering households’ consumption of fossil-fuel electricity. In addition,

solar and other renewable sources of electricity emit fewer GHG emissions per kilowatt-hour during their lifecycles

than fossil fuels.2,3

In addition to preventing the release of air pollutants, Sunrun solar and battery systems do not consume large

amounts of freshwater like fossil-fuel power plants. Cooling traditional power plants requires the withdrawal of more

freshwater reserves than any other activity. Solar energy production helps lessen this freshwater consumption by

reducing the use of energy from thermoelectric sources.

FIGURE 9

Carbon Payback Period

CARBON PAYBACK PERIOD (0.88 Years)

POSITIVE CARBON RETURN (29.12 Years)

Lifespan (30 years)

*Emissions Considered: Operations + Supply Chain + End-of-Use

FIGURE 10

Air Pollution Prevented and Freshwater Conserved

TYPE OF EMISSIONS
(Thousand MT CO

2
e)

2016 2017 2018 2019 Total since2008

Nitrogen Oxide
(Metric Tons Prevented)

569,000 793,000 1,041,000 1,315,000 4,652,000

Ozone
(Metric Tons Prevented)

620 860 1,130 1,430 5,040

Sulfur Dioxide
(Metric Tons Prevented)

1,390 1,940 2,540 3,210 11,360

Water Consumption
(Avoided Millions of Gallons)

17 24 31 40 140

FIGURE 11

GHG Emissions Comparison

GENERATION SOURCE CARBON DIOXIDE EMISSIONS (g/kWh)

Sunrun System 21

Coal 979

Natural Gas 470

14

2019 IMPACT REPORT | ENVIRONMENTAL IMPACT

Environmental Management System
Sunrun strives for exceptional environmental performance, and maintains an environmental management system

(EMS) based on principles of continuous improvement. Our EMS is continually improved to remain aligned with

Sunrun’s business strategy and to ensure progressive environmental performance over time.

Vehicle Fleet
We continually strive for environmental responsibility at Sunrun, including how we manage our vehicle fleet. In 2019,

we continued retiring gasoline vehicles in favor of hybrid and electric vehicles. Currently, nearly 50% of our vehicle

fleet is hybrid, and we expect this number to continue increasing throughout 2020 and beyond. Additionally, in 2019

we added real-time monitoring to our vehicle fleet in telematics solutions, providing opportunities to track drivers,

optimize route patterns that result in enhanced safety, and reduced emissions and operating costs.

Facilities
We promote employee wellbeing and minimize negative environmental impacts across all of our facilities. From

the coatings and carpet we use to our extensive preventative maintenance policies, we continually search for

opportunities to reduce our carbon footprint. In 2019, Sunrun relocated both our Denver and San Francisco corporate

headquarters to LEED certified buildings.

Equipment Recycling
As we deploy more systems, we also bear a greater responsibility for managing the end of the systems’ useful lives.

We are integrating product end-of-life considerations into our EMS and are preparing to decommission, recycle,

resell, or redeploy our energy systems. Sunrun uses monocrystalline and multicrystalline photovoltaic modules,

thereby avoiding the mounting concerns about hazardous materials present in alternative chemistries such as thin-

film modules. We are prepared to sustainably dispose of modules, batteries, inverters, and other electronic equipment

used in installations through partnerships with third-party recycling and refurbishment vendors. These vendors are

certified under the Responsible Recyclers R2:2013, OHSAS 1800:2007, and ISO 14001:2007 standards. Learn more

about the industry’s approach to lifecycle considerations from the Solar Industry Energy Association (SEIA).

Vendor Sustainability
Sunrun works with vendors that share our commitment to creating a better, greener, and kinder planet. That’s

why we advocate to include policies on environmental protection and sustainability as well as responsible mineral

sourcing in our first Vendor Code of Conduct, adopted in January 2019. All of Sunrun’s relevant vendors are required

to sign our Vendor Code of Conduct, and in 2019, there were no known violations of the agreement.

Responsible Mineral Sourcing
Sunrun expects its vendors to provide our company with products that contain responsibly-sourced commodities.

Vendors that supply products containing minerals (including but not limited to: cobalt, wolframite [titanium],

cassiterite [tin], tungsten, and gold) sourced from conflict-affected and high-risk areas must ensure that the

sourcing of these minerals does not knowingly contribute, directly or indirectly, to armed conflict, including terrorist

financing or human-rights violations. Sunrun expects vendors to source minerals in a manner consistent with the

Organization for Economic Cooperation and Development’s (OECD) Due Diligence Guidance for Responsible Supply

Chains of Minerals from Conflict-Affected and High-Risk Areas.

Sunrun recognizes that cobalt, a mineral used in some types of batteries, presents an increased risk of being sourced

from areas associated with unfair labor practices. Because of this, we choose to work with battery manufacturers

that share our commitment to responsible mineral sourcing. Additionally, Sunrun will evaluate battery innovations

that may further reduce the mineral content of batteries.

15

2019 IMPACT REPORT | ENVIRONMENTAL IMPACT

https://www.seia.org/initiatives/recycling-end-life-considerations-photovoltaics

Sunrun’s Societal Impact

The Workplace
A Culture of Safety

Sunrun believes access to a healthy and

safe workplace is a fundamental human

right. Ensuring the safety of Sunrunners, our

customers, and local communities is Sunrun’s

top priority, and we provide best in class training

and tools for our employees. The backbone of a

strong safety culture is two-way trust between

employees and their employer. A key indicator of

increased trust is employees feeling comfortable

reporting unsafe conditions and “near-miss”

incidents. In 2019, we saw an increase in these

reports, which we view as an encouraging sign

of increased trust.

This trust is demonstrated clearly in the

improvement seen in tracked safety metrics

year-over-year. The reduction of incidents in

2019 is directly attributable to field leadership

taking an active role in reducing repeat

accidents, ensuring immediate reporting, and

correcting unsafe conditions.

16

2019 IMPACT REPORT

Comprehensive safety training and certification programs also play a vital role in promoting safety across our

organization. Sunrun provides safety training programs for all OSHA-required safety topics and additional topics

specific to Sunrun for new hires. These trainings continue as employees mature in their roles. Two full days of training

are provided to new solar installers, electricians, and site assessors before they can participate in an installation, with

installers receiving an average of 40 hours of documented training by the end of their first year of employment.

FIGURE 13

Recordable Incident Rates (2016–2019)

Compared to similar industries, like roofing, electrical, and construction, Sunrun’s incident rates are currently lower

than all averages and continue to decline annually. Our minor injuries have dropped year over year while support for

injured workers increased and repeat incidents have decreased.

Our internal training programs are further strengthened by external certification and licensing agencies including

journeyman and master electrician license holders, Certified Safety Professionals (CSP) through the Board of

Certified Safety Professionals (BCSP), PV installation certifications from the North American Board of Certified

Energy Practitioner (NABCEP) and OSHA 30 cardholders. All construction supervisors and foremen maintain

CPR certification.

FIGURE 12

2019 Occupational Health and Safety Metrics

2014 2015 2016 2017 2018 2019

Total Recordable Injury Rate (TRIR) 2.02 4.07 4.74 3.92 3.21 2.27

Lost-time Incident Rate (LTIR) 0.22 1.2 1.54 0.76 0.37 0.41

Work-related Fatalities (WRF) 0 0 0 1 0 0

Days Away, Restricted,
or Transferred Rate (DART)

1.3 3.13 3.94 2.96 2.41 1.87

Near Miss Frequency Rate (NMFR) 0.86 0.85 1.54 2.86 2.78 3.34

3

4

5

6

2016 2017 2018 2019

The 200,000 hours in the formula represents the equivalent of 100 employees working 40 hours per week, 50 weeks per
year, and provides the standard base for the incidence rates.

All rates follow this calculation: Incident x 200,000 / Actual Hours Worked

Sunrun

Roofers

Construction

Electrical

N
U

M
B

E
R

O
F

R
E

C
O

R
D

A
B

L
E

I
N

C
ID

E
N

T
S

17

2019 IMPACT REPORT | SOCIETAL IMPACT

Verification and Compliance

Compliance with safety policies is achieved through vehicle monitoring, frequent inspections, and auditing of

quality-assurance (QA) photographs. The telematics devices in each of our fleet vehicles constantly transmit data

on speed, driving behavior, and location, allowing for targeted training on vehicle safety to employees. 100% of

installs are audited for safety through photo documentation, ensuring our work is performed to Sunrun’s safety

and quality standards. Additionally, random job-site and facility audits are performed to verify compliance and

training comprehension.

Product Safety

Sunrun’s Safety and Logistics departments collaborate on the selection of all new products. When a new chemical is

considered for use in field, office, or warehouse environments, Sunrun first …